Communications Manager |

Date Posted: 7/01/2019

Job Description:

We are looking for a Communications Manager with the ability to work in our Las Vegas office full-time, (salary DOE). This individual will help promote our leadership programs, family services department, civic engagement & community events in Nevada.

Responsibilities Include:

•       Maintain relations with local, national & international media outlets (TV, print, radio, digital)
•       Graphic design opportunities for promotional material
•       Website and social media updates
•       Design & distribute biweekly newsletters
•       Act as a community ambassador to build and strengthen relations with cultural & ethnic groups across Nevada
•       Ability to help out with after-hours and weekend events promoting non-partisan voter registration drives and civic engagement support for the Asian Pacific Islander American Community in Nevada.

 Desired skills:

•       Proficiency in Adobe Photoshop
•       Proficiency in iMovie and/or other linear editing software
•       Proficiency in Vietnamese, Thai, Korean, Chinese dialects or another language other than English.
• Graduated with a college degree preferably in Communications, Media, and/or Journalism OR 3-5 years of working experience in the communications industry.

 (We care more about your passion for the community, and your drive and ability to improve every day than whether you have formal or informal experience. We encourage you to apply if this job excites you!)

How to Apply:

Please send resume and cover letter to hr@acdcnv.org

Health Insurance Navigator |

Date Posted: 7/01/2019

Job Description

The Health Exchange Navigator will facilitate enrollment in qualified health plans to individuals and families by providing information to individuals and families in a manner that is culturally and linguistically appropriate. Health Exchange Navigators will provide information necessary to determine which health insurance option best fits their needs and help them enroll in their plan of choice. Navigators educate individuals on program eligibility, methods of purchase, reasons to purchase, definitions of health insurance terms, access to enrollment localities, among other topics. They also are able to answer enrollment questions and give unbiased explanations of the plans offered on NevadaHealthLink.com

Salary

Dependent on Experience

Duties & Responsibilities

• Maintains expertise in eligibility, enrollment, and program specifications
• Conducts public education activities to raise awareness about the marketplace
• Provides information and services in a fair, accurate, and impartial manner; including information that acknowledges other health programs such as Medicaid and CHIP
• Facilitates selection of a qualified health plans
• Provides referrals for enrollees with questions, complaints, or grievances about their health plan, coverage, or a determination under such health plan or coverage to any applicable office of health insurance consumer assistance or health insurance ombudsman or any other appropriate state agency or agencies
• Provides information in a culturally and linguistically appropriate manner, including to persons with limited English proficiency
• Ensures accessibility and usability of Navigator tools and functions for persons with disabilities
• Accomplishes additional tasks as appropriate

Experience & Qualifications

• High School Diploma
• Must be able to achieve and maintain Health Exchange Navigator Certification
• Must have a valid driver’s license and reliable transportation for commuting to community events
• 1+ years’ customer service experience
• Outreach and advocacy experience preferred
• Health insurance experience preferred

Qualifications

• Must be able to speak a second language; preferably in Tagalog, Korean, Chinese, Vietnamese, and Spanish.
• Must possess a thorough knowledge of modern office practices, procedures, and equipment, including computers, copiers, and other standard office equipment.
• Ability to work independently, organize, monitor, and adjust work as necessary to ensure accuracy and timeliness.
• Demonstrated ability to identify and solve problems.
• Must have adequate training on the Exchange, Medicaid and other public programs and the private insurance market in the state.
• Must be able to interact with staff at all levels, other government officials, governing boards, private agencies, auditors, and contractors.
• Must be free from conflicts of interest, including payments and incentives from insurers or industry.
• Must be able to explain eligibility, benefits, cost-sharing, and appeals processes to consumers.
• Must be able to provide information to individuals and families in a way that can be understood, in a culturally sensitive manner, for those with low-proficiency English, and people with disabilities who have special communication needs.
• Must be able to effectively serve low-income, disadvantaged, and hard-to-reach populations.

Work Environment & Schedule Working Conditions

Office setting. Ability to sit and/or stand for long periods of time. Bending, stooping, and lifting (up to 50lbs.) may be required. Interaction with clients and other office personnel. Must have visual acuity and manual dexterity to interface with the computer. Must have the auditory acuity to handle phone calls.

Work Schedule

Monday through Friday, 9:00 am to 5:00 pm. Will require work outside of usual business hours; including evenings and weekends.

The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed, as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.

This job description has been examined for compliance with the Americans with Disabilities Act (ADA) and the Fair Labor Standards Act (FLSA) (May 1995).

Confidentiality

As an employee of the Asian Community Development Council, you are bound by principles of ethics. You have both a legal and moral obligation to protect the privacy of our clients. In the course of your work, you will have access to confidential information regarding clients, and/or the practices’ confidential business. It is essential that you refrain from any discussions regarding personal information about a client, a client’s condition, a client’s finances, proprietary company information, and/or the practices’ confidential business with any third person. This includes, but is not limited to, other employees, your spouse, family or friends.

Confidentiality is so important that any breach of this policy will be considered grounds for termination. Review and signature of the Agreement is a condition of employment. Successful skills testing and a background check are required for employment.

How To Apply:
Applicants can  send their resume and cover letter to hr@acdcnv.org

Outreach Coordinator (Voter Track) |

Date Posted: 4/16/2019

Job Description

We are looking for a full-time Outreach Coordinator to undertake a variety of community organizing and administrative tasks. This individual coordinates our youth leadership programs, grassroots issue campaigns, and our voter registration and voter engagement work out of our Las Vegas office. Through hands-on coaching and training, this person will grow into a significant leadership role on our civic engagement team, managing a team of organizers and additional fellows during the 2020 election season.

Responsibilities Include:

● Lead the execution of large-scale non-partisan voter registration drives and education programs targeting AAPI community in Clark County (including all aspects of voter registration, phone banks, canvasses). Maintain a regular presence at community events and festivals, develop and manage relationships with community partners.

● Collaborate with the ACDC team & our local and national partners to drive priority issue projects forward. Responsible for meeting all relevant goals, objectives and priorities. Play a significant role in recruiting and engaging interns and volunteers for issues advocacy.

● Build and manage a base of volunteers for multiple programs. Engage volunteers in driving our organizing and voter registration projects forward, including through recruitment, relationship building, regular communication/outreach, training, events, management, and plugging volunteers into leadership opportunities.

Requirements:

(We care more about your passion for the community, and your drive and ability to improve every day than whether you have formal or informal experience. We encourage you to apply if this job excites you!)

● A passion for engaging the Asian & Pacific Islander community. Conduct face-to-face on campuses, in the community, through tabling, meetings, and other grassroots tactics.

● A strong ability and desire to build and maintain relationships to foster leadership development with students and grassroots activists through clear, organized communications as well as 100% follow-through and responsiveness.

● Ability to operate independently, juggle multiple priorities, communicate progress and challenges clearly, and has a commitment to constant improvement of yourself and the organization.

● Ability and willingness to work nontraditional hours, including evenings and weekends as needed, to meet the community where they are.

● Preference would be given to candidate with proficiency in targeted language(s).

For more information, please contact Eric Jeng, Director of Civic Engagement at eric@acdcnv.org

Outreach Coordinator (Census Track) |

Date Posted: 4/16/2019 

Job Description

We are looking for a full-time Outreach Coordinator to undertake a variety of community organizing and administrative tasks. This individual coordinates our community coalition programs and our census education and engagement work out of our Las Vegas office. Through hands-on coaching and training, this person will grow into a significant leadership role on our civic engagement team, managing a team of organizers and additional fellows leading up to the 2020 Census.

We are looking for an individual who is passionate in organizing with diverse and underrepresented communities. This position requires the ability to stay organized, creative problem-solving skills, determination to hit goals, and the ability to juggle multiple projects with significant attention to detail.

Responsibilities Include:

● Lead the execution of census outreach and education programs targeting the AAPI community in state of Nevada. Maintain a regular presence at community events and festivals. Spearhead the recruitment, development, and management of multi-racial and ethnicity coalition with diverse group of stakeholders and community partners.

● Collaborate with the ACDC team & our statewide and national partners to build capacity among the AAPI community and participate in the complete count effort. Responsible for meeting all relevant goals, objectives and priorities. Play a significant role in recruiting and engaging community partners and volunteers for issues advocacy.

● Build and manage a base of volunteers for multiple programs. Engage volunteers in driving our organizing and in-state coalition forward, including through recruitment, relationship building, regular communication/outreach, training, events, management, and plugging volunteers into leadership opportunities.

Requirements:

(We care more about your passion for the community, and your drive and ability to improve every day than whether you have formal or informal experience. We encourage you to apply if this job excites you!)

● A passion for engaging the Asian & Pacific Islander community. Conduct face-to-face meetings in the community, through tabling, meetings, and other grassroots tactics.

● A strong ability and desire to build and maintain relationships to foster leadership development with community leaders and grassroots activists through clear, organized communications as well as 100% follow-through and responsiveness.

● Ability to operate independently, juggle multiple priorities, communicate progress and challenges clearly, and has a commitment to constant improvement of yourself and the organization.

● Ability and willingness to work nontraditional hours, including evenings and weekends as needed, to meet the community where they are.

● Preference would be given to candidate with proficiency in targeted language(s).

For more information, please contact Eric Jeng, Director of Civic Engagement at eric@acdcnv.org